Blue Case Management’s Privacy Policy
This privacy policy will explain how our business uses the personal data we collect from you when you use our website:
1) What data do we collect?
We may collect personal Identification Information such as Name, Email Address and information on possible future business activity through our online enquiry form. For any payments, we don’t collect, store or handle either your credit card or banking information. For credit cards payments, that is handled through our merchant payment service World Pay and your credit card provider. For bank payments, that is handled by our bank, Nationwide Building Society and the Swift Transfer System and your bank.
2) How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
Use or view our website via your browser’s cookies
Complete our online enquiry form.
3) How will we use your data?
We will collect your data so that we can
Process/answer your online enquiry
See how you view the site
If you agree to send us any personal information through the contact form, we may have to share your name and other personal information with a supplier when it comes to providing certain travel services such as hotel bookings. These suppliers will have their own strict data protection guidelines and we can if you require us connect you with these suppliers so you can see their own data protection internal procedures.
4) How do we store your data?
We securely store your information digitally only on an air-gapped remote server that is only accessible by one person. We will only keep your information for a period of five calendar years after the date of competition of the contract. After that date the information officer will delete all information from the server.
5) Marketing
We may contact you occasionally through email to discuss new services, offers or to explore potential new business. Please see our Email Privacy Policy here. This policy dictates how we will contact you and how we manage the storage of any information provided over email. If you wish to opt out of any marketing correspondence by email, please let us know in our initial correspondence.
6) What are your data protection rights?
We would like to make you aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request that we send you copies of your personal data. We may charge you a small fee for this.
The right to rectification – You have the right to request that we correct any information you believe is incorrect. You also have the right to request we complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to us processing your personal data under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another business or directly to you under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@bluecasemanagement.com
7) What are Cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website we may indirectly collect information from you through cookies or similar technology.
8) How do we use cookies?
We use cookies to understand how you use our website and improve your experience on our website.
9) What types of cookies do we use?
ss_cid – 2 year duration - Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr – 2 year duration - Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit - 30 minutes - Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt - 30 minutes - Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit- 2 years - Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cookieAllowed- 30 days - Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies
10) How to manage cookies
You can set your browser not to accept cookies. If you were to do this, some of our website features may not work as a result.
11) Changes to our privacy policy
We keep our privacy policy under constant review and place any updates on this website page. This policy was last updated on 7th March 2019.
12) How to contact us
If you have any questions about our privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info@bluecasemanagement.com
Our data protection officer is Ben Lassman and he can be reached by email at ben@bluecasemanagement.com
13) How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, for the UK, the appropriate authority is the Information Commissioners Office and if you want to make a complaint, please click here and it shows you have to make such a complaint.
